Safe, Supported Homes for Young People
Junction Support Services provides DFFH‑funded Residential Care for young people who are unable to live with their families. Our program offers safe, stable homes where young people are supported with dignity, consistency and trauma‑informed care.
We work in line with the Department of Families, Fairness and Housing (DFFH) requirements and the Victorian Child Safe Standards, creating environments that promote safety, wellbeing and positive development.
Our Residential Care Homes
We operate 2, 3 and 4‑bed model homes within the local communities of Wodonga, Wangaratta and Gippsland. Each home is designed to feel as close to a family home as possible, while providing the structure and support required to meet individual needs.
Our model supports:
- Consistent relationships with trained Youth Workers
- Predictable routines and clear expectations
- Individualised, child‑centred care
- Calm, supportive living environments
About Placements
Residential Care placements are coordinated by the Victorian Department of Families, Fairness and Housing (DFFH).
All young people living in our homes are in the care or guardianship of the Secretary to DFFH, and placements are made through formal assessment and referral processes. Junction Support Services does not accept self‑referrals or family‑initiated placements.
This ensures placements are safe, appropriate and supported from the outset.
Our Approach
Our care is guided by:
- Trauma‑informed, relationship‑based practice
- Cultural safety and inclusion
- Clear boundaries, structure and consistency
- Collaboration with DFFH, families, carers and specialist services
We believe safe relationships and stability are central to supporting young people to thrive.
Become a Residential Care Youth Worker
Support young people. and make your work meaningful
Our Residential Care Youth Workers are central to creating safe, stable homes. As part of a skilled, trauma‑informed team, you’ll support young people with daily routines, skill‑building and emotional regulation in line with approved Care and Behaviour Support Plans.
This is meaningful, challenging and rewarding work for people who value consistency, professionalism and child‑safe practice.
What You’ll Need:
- Certificate IV in Child, Youth & Family Intervention (or equivalent – see full list here)
- Experience working with young people or strong motivation to learn
- Residential Out-of-Home Care Youth Work experience is highly desirable
- Current Australian Driver’s Licence, Victorian Employee Working with Children Check and First Aid Certificate
- Willingness to undergo a National Police Check (we’ll arrange this for you)
- Commitment to ongoing training and trauma-informed practice
- If you have lived outside of Australia for 12 months or more in the last 10 years, you will need to provide an International Police Check that has been processed in the last 3 months from any of the countries you have lived in.
- Applicants must complete the mandatory upskilling units as required by Department of Families, Fairness and Housing. Continuing employment is dependent on satisfactory evidence provided within 6 months of being engaged in the role.
