Junction Support Services’ dedicated homelessness team is making remarkable strides with the Homes First program, a pioneering Victorian pilot initiative to deliver three-year support packages to 448 clients over five years.
The Homes First program offers comprehensive support to individuals and families experiencing homelessness through intensive case management, cultural safety practices, and peer support.
Junction provides Homes First services in the Ovens Murray and Goulburn areas and has been building strong relationships with other providers to ensure clients can access the necessary services and support.
“Unlike most homelessness programs that stop support once individuals are housed, Homes First is long-term, allowing us to provide continued support for as long as needed, which is fantastic,” says Kat Hodgens, Junction’s Homelessness and Specialist Youth Services manager.
Our team comprises case managers, Aboriginal case managers, peer workers, and dual diagnosis clinicians, each providing personalised, wraparound support to help clients sustain their housing and improve their lives.
This innovative program adopts a “housing first” approach, ensuring equitable access in high-demand areas.
The program’s first intake in December 2024 has already shown outstanding outcomes, highlighting the effectiveness of the Homes First program.
A client with a history of a transient lifestyle was the first person housed in the Goulburn region. Homes First funding was used to set up electricity and gas, and St. Vincent de Paul provided a bed and pillows.
Despite initial challenges with utility bills and address changes for healthcare card discounts, the client is now excited about their new living situation and is considering buying a motorised scooter for shopping.
In another example, a client living in a caravan with their partner and dog has been accepted into long-term housing.
The Homes First team provided transport to and from town to help them access food and other necessities. From feeling down due to their living conditions, they are now happy about having a stable house, working towards reconnecting with family, and supporting their partner in getting back to work.
Further intake rounds are planned for mid-2025 and mid-2026, promising continued growth and impact for the Homes First program.
By targeting clients with complex needs and extended homelessness, the program ensures that those most in need receive the vital support they deserve.
Additional funding also supports access to health services and flexible funding to meet clients’ goals, including access to NDIS and detox services.
“The Homes First program is setting a benchmark for future homelessness programs, demonstrating the power of a housing-first approach combined with intensive, personalised support,” Kat Hodgens says.
